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#Duo help desk push code#
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Tap “OK” again when asked if DUO Mobile should be able to send push notifications.

#Duo help desk push download#

Select “Free” and then tap “Install” to download the app.

Launch the iTunes Store on your phone or tablet and search for the “Duo Mobile” app by Duo Security, Inc.

Download the Duo Mobile application to your device.įor iPhone, iPad, and Apple Watch devices:.

#Duo help desk push windows#

Make sure your App Store (iTunes, Google Play or the Windows Store) is properly configured on your device.

You can find instructions for enrolling devices on the Help Desk site.īefore using ArchPass with the Duo application on your smartphone or tablet, you should: You can enroll a phone or tablet through the Self-Service Portal.

You can verify your ID with the Duo Mobile app, a text message or a phone call to.

UGA applications protected by ArchPass will ask you to: Students begin using ArchPass as soon as they are assigned an UGAMail address. This two-step login process adds an extra layer of security to help protect your UGAĪccounts. For these systemsĪnd applications, you’ll need to use ArchPass, UGA’s two-step login solution, which

#Duo help desk push password#

Some UGA systems require more than your MyID and password for access. With users accepting false push notifications, EITS will turn on Verified Push in ArchPass, powered by Duo, for Office 365 and SSO applications, effective Augustġ, and vLab, effective August 7. Yes, Apple watches make using Duo even easier.To help address multi-factor authentication fatigue attacks and the risks associated Still not working? Reactivate Duo Mobile or contact your IT Service Desk.Ĭan I use my smart watch (Apple or Android) to authenticate using Duo? Try these easy troubleshooting steps for iOS and Android. What if my push alerts aren’t coming through? You do not need an Internet connection or a cellular signal to generate these passcodes. Tap the icon in the Duo Mobile app to generate an authentication passcode. What if I don’t have a Wi-Fi connection or cellular reception?

#Duo help desk push code#

Why does the Duo Mobile app need to access my camera?ĭuo Mobile only accesses your camera when scanning a QR code during activation. We use this to help recommend security improvements to your device and you always are in control of whether or not you take action on these recommendations. The visibility Duo Mobile requires is to verify the security of your device, such as OS version, device encryption status, screen lock, etc. Lastly, Duo Mobile cannot remotely wipe your phone. Duo Mobile cannot read your emails, it cannot see your browser history, and it requires your permission to send you notifications. Duo Mobile has no access to change settings on your phone. This is roughly equivalent to loading one webpage on your smartphone.ĭoes installing the Duo Mobile app give up control of my phone? 500 pushes to your device will use 1 MB of data in total.

The Duo Push screen displays detailed information about the application and source device that initiated the authentication request.Īlmost none.

Duo Push uses cutting-edge end-to-end encryption that text message and phone calls can not provide encryption.

Duo Push is as simple as approving a notification on your smart phone.

Phone calls require answering the phone, listening to the recording, and using the dial pad to approve the login.

Authenticating with a text message requires waiting to receive the text, reading a pass code, and then typing it in.

Why is Duo Push the best authentication method? To use Duo Push, you will need to have the Duo Mobile app installed and activated. It’s quicker, easier, and more secure than receiving text messages or phone calls. Duo Push is an authentication request you’ll receive as a notification on your smart phone.